Frequently Asked Questions
We have the answers!
Kratom, pronounced KRAY-tom, refers to the powders or leaves derived from Mitragyna Speciosa Korthals, a member of the coffee (Rubiaceae) family. Users have reported various medicinal qualities, from mild pain relief to enhanced energy levels, depending on the strain.
For any concerns about Kratom usage, consult your doctor. It is advisable to use pure, laboratory-tested kratom, such as the products available at ShopKratomLeaf.com.
Kratom is commonly consumed in capsule form or by mixing crushed Kratom leaf powder with water to create a tea. It's also common to drink kratom extracts.
The effects of Kratom depend on the chosen dosage and strain. Information is available on our “Products” page for each product. Review product descriptions and customer reviews carefully to select the strain that meets your specific needs.
Yes, each of our manufacturing partners test to ensure purity, quality, and consistency.
Kratom is legal in most of the United States, but regulations vary by state. Certain states, including Arkansas, Wisconsin, Vermont, Indiana, and Alabama, have banned local sale and possession. ShopKratomLeaf.com cannot ship to some states, like Tennessee, due to credit card payment and kratom regulations.
ShopKratomLeaf.com ships orders the same business day they are received via USPS Priority day shipping. Under normal circumstances, orders should be delivered within 2-3 business days. However, USPS delays may occur due to weather, funding issues, or other unforeseen events.
Yes, all our packages are discreetly boxed in unmarked USPS packages.
ShopKratomLeaf.com ensures unmatched product quality and exceptional customer service. Our products are sourced from top global manufacturers utilizing state-of-the-art equipment for purity and potency.
We accept all major credit cards.
We guarantee 100% satisfaction for all products bought directly from our website. Requests for refunds or exchanges must be made within thirty (30) days of the purchase date.
For any queries about our Return Policy, contact our Customer Support Team at (888) 680-5377
or [email protected] during our business hours, Monday-Friday, from 9:00 am to 5:00 pm EST.